Privacy Policy

Last updated: September 7, 2026

Talhaven respects your privacy. This Privacy Policy explains how Talhaven, operated by Talhaven (“Talhaven,” “we,” “us,” or “our”), collects, uses, and shares your personal information when you visit talhaven.com, make a purchase, create an account, subscribe to receive products, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Talhaven, we may collect the following information:

Contact information: Your name, email address, telephone number, billing address, shipping address, and other information you provide to us.
Order and payment information: Products purchased, order history, subscription selections, transaction details, payment status, and limited payment information. Payments are processed by our payment providers, and Talhaven does not directly store complete credit or debit card numbers.
Account information: Your login details, account preferences, saved addresses, and subscription settings.
Website and device information: Your IP address, browser type, device information, operating system, pages viewed, links selected, referring website, and general location information.
Marketing information: Your email or SMS marketing preferences and information about how you interact with our advertisements, emails, and text messages.
Customer-service information: Messages, reviews, survey responses, photographs, and other information you provide when contacting us or interacting with Talhaven.

How We Collect Information

We collect information:

Directly from you when you place an order, create an account, join a subscription, contact us, or sign up for marketing.
Automatically through cookies, pixels, and similar technologies when you use our website.
From service providers that help us operate our store, process payments, deliver orders, provide analytics, prevent fraud, and advertise our products.
From advertising and social-media platforms when permitted by their settings and applicable law.

How We Use Your Information

We may use personal information to:

Process payments and fulfill, ship, and deliver orders.
Manage subscriptions, recurring payments, returns, refunds, and customer accounts.
Communicate with you about purchases, deliveries, account activity, and customer-service requests.
Personalize your experience and remember your preferences.
Send promotional emails or text messages when you have chosen to receive them.
Measure the performance of our website and advertising campaigns.
Detect and prevent fraud, security incidents, and misuse.
Maintain business records and comply with legal, tax, and regulatory obligations.
Improve Talhaven’s products, services, website, and customer experience.

How We Share Information

We may share personal information with companies that perform services on our behalf, including:

Our e-commerce platform and website-hosting providers.
Payment processors and financial institutions.
Shipping, fulfillment, and delivery providers.
Subscription-management and customer-support services.
Email, text-message, analytics, and advertising providers.
Professional advisers, including accountants, insurers, and legal advisers.
Government agencies or other parties when disclosure is required by law or necessary to protect our rights.

We may also disclose information as part of a merger, financing, acquisition, sale, restructuring, bankruptcy, or transfer of some or all of our business.

Talhaven does not sell personal information for money. However, certain uses of advertising cookies or pixels may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where required, you may opt out through the Your Privacy Choices link or cookie controls on our website.

Shopify

Our online store may be hosted by Shopify. Shopify processes personal information to provide the website, checkout, payment, fraud-prevention, and related services that allow Talhaven to operate.

Information submitted through our store may be processed by Shopify and its service providers in countries outside the country where you live. You can learn more by reviewing Shopify’s consumer privacy information.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate our website, remember selections, understand website activity, measure performance, prevent fraud, and support advertising.

Some cookies are necessary for the website and checkout to function. Other cookies, including analytics and advertising cookies, may be optional depending on your location. You can manage cookies through our cookie banner, privacy controls, or browser settings. Disabling certain cookies may affect website functionality.

Email and Text Marketing

If you subscribe to marketing communications, we may send you information about Talhaven products, offers, launches, and updates.

You may unsubscribe from promotional emails by selecting the unsubscribe link in any marketing email. You may opt out of promotional text messages by replying STOP. Opting out of marketing will not prevent us from sending necessary transactional messages about your orders, subscriptions, or account.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.

The retention period may vary depending on the type of information and why it was collected.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to the personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Receive a portable copy of certain information.
Opt out of the sale or sharing of personal information or targeted advertising.
Limit certain uses of sensitive personal information.
Withdraw consent where processing is based on consent.
Appeal our response to a privacy request.
Exercise your rights without unlawful discrimination.

These rights may be subject to exceptions and verification requirements. To submit a request, contact us at Support@talhaven.com. We may need information to confirm your identity before completing the request.

Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

California Privacy Rights

California residents may have rights regarding access, correction, deletion, and the sale or sharing of their personal information. Talhaven will honor legally recognized opt-out signals, including Global Privacy Control, when required by applicable law.

If Talhaven’s use of advertising technology is considered selling or sharing under California law, you may submit an opt-out request through our Your Privacy Choices link or by contacting us.

Children’s Privacy

Talhaven’s website and products are intended for a general adult audience and are not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Please protect your account credentials and contact us if you believe your account or personal information has been compromised.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. The revised version will be posted on this page with an updated “Last updated” date.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact us at:

Talhaven
Email: Support@talhaven.com
Mailing address: 19 Smith Alley, Pasadena CA 91103